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Getting Started as a Driver

What happens if one of my documents expires?How to Upload Your Vehicle Photo What vehicle types qualify?Can I drive part-time?Do I need my own permit?What insurance do I need?Can I use my personal auto insurance?Is there a background check?How to Complete Your Driver Profile and Upload Documents Omni Driver Safety Handbook How do I apply to drive with Omni?What are the requirements to drive with Omni?TCP Partner or Taxi Partner: which lane fits me?How do I add a wheelchair accessible vehicle?I run a fleet. Can my drivers join?Don't have commercial insurance yet?

Riding with Omni

Where does Omni operate?How does Omni work?Is Omni on-demand or scheduled?How far in advance do I need to book?Go, Reserve or Access: which ride should I choose?How do I book a ride?How long will my driver wait?How do I book a wheelchair accessible ride?What safety features does the app have?I left something in the car

Pricing & Fees

What are the minimum fares on Omni?Is there surge pricing?How is my fare calculated?What's the Service Fee?Are there fees for airport trips?What if I need to cancel my ride?Can I tip my driver?

Payments & Payouts

How do I pay for a ride?

Legal & Policies

Privacy Policy Terms of Use Cancellation & refund policy Is Omni a rideshare company?How do I contact support?How do I delete my account?

Riders

What are the minimum fares on Omni?
Is there surge pricing?
How is my fare calculated?
What's the Service Fee?
Are there fees for airport trips?
What if I need to cancel my ride?
Can I tip my driver?

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