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Getting Started as a Driver

What happens if one of my documents expires?How to Upload Your Vehicle Photo What vehicle types qualify?Can I drive part-time?Do I need my own permit?What insurance do I need?Can I use my personal auto insurance?Is there a background check?How to Complete Your Driver Profile and Upload Documents Omni Driver Safety Handbook How do I apply to drive with Omni?What are the requirements to drive with Omni?TCP Partner or Taxi Partner: which lane fits me?How do I add a wheelchair accessible vehicle?I run a fleet. Can my drivers join?Don't have commercial insurance yet?

Riding with Omni

Where does Omni operate?How does Omni work?Is Omni on-demand or scheduled?How far in advance do I need to book?Go, Reserve or Access: which ride should I choose?How do I book a ride?How long will my driver wait?How do I book a wheelchair accessible ride?What safety features does the app have?I left something in the car

Pricing & Fees

What are rider bonuses?How does Omni's technology fee work? Is there a minimum I'm guaranteed per trip?What happens if a rider cancels?

Payments & Payouts

How do I pay for a ride?

Legal & Policies

Privacy Policy Terms of Use Cancellation & refund policy Is Omni a rideshare company?How do I contact support?How do I delete my account?

What are rider bonuses?

Last updated 4 months ago

Occasional bonus amounts ($3–$10 depending on the trip) go 100% to the driver.

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Is there a minimum I'm guaranteed per trip?What happens if a rider cancels?

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